arthur.esteves 0 Report post Posted November 30, 2013 (edited) I donated $26 yesterday and got promoted to elite status like 2 hours after. The problem is that i got downgraded today back to normal user status. In less then 24 hours something that was suposed to be lifetime expired. Could you adress this issue ASAP? Thanks for your attention. The image will help: http://postimg.org/image/p5eupcr3z/ Edited November 30, 2013 by arthur.esteves Share this post Link to post Share on other sites
alkpone 1000000 Report post Posted December 1, 2013 Yes I'm aware of this issue, we are very sorry about it and are trying to do anything we can to fix it. Don't worry, your donation is still registred on the forum and on the paypal account and you'll have soon your lifetime Elite membership again. The team is very sorry about that and we hope that you'll understand and be patient until we find wtf is not working in this shit. I'll try to promote everybody again manually tonight and tomorrow. Share this post Link to post Share on other sites
arthur.esteves 0 Report post Posted December 1, 2013 Relax Kapone. Just to know you aware of it makes me really calm. Happy for the support. Keep up the great work. Share this post Link to post Share on other sites
kokosoida 21 Report post Posted December 1, 2013 Same happened with me. Hope, you'll be able to fix this. Share this post Link to post Share on other sites
koning 0 Report post Posted December 1, 2013 Yesterday i donated 25 dollar and had Bin given the elite status. And about an hour ago i recived this message: Your group promotion given during your last donation has expired. You have now be demoted to a different user group. Thank you for supporting this forum. Please help! Share this post Link to post Share on other sites
pinsipans 0 Report post Posted December 1, 2013 just take all the time you need for it alk. you are doing a great job. i believe in this project and think it will get / be awesome in near future Share this post Link to post Share on other sites
Crackjack 0 Report post Posted December 1, 2013 (edited) Got this same issue, kinda had a panic moment earlier but now i feel more relaxed.. Hope they have it working soon again so i can read and use elite features again! Funny btw it still says Elite User on my forum name but my access is restricted from it.. Edited December 1, 2013 by Crackjack Share this post Link to post Share on other sites
psyanide_l227 0 Report post Posted December 2, 2013 One thing I would advise against is posting that image publicly arthur.esteves, if you're going to present something like that to him rather do it in a pm. Share this post Link to post Share on other sites
koning 0 Report post Posted December 2, 2013 (edited) Still no elite status after donating saturday. I hope i can get that status back soon. I really liked that blue name FIXED, Thanks Alk!! Edited December 2, 2013 by koning Share this post Link to post Share on other sites